Kirabo House Rm KH01 Kamuli Road, Kireka

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1. Introduction

Welcome to Olives Organics! These Terms of Service govern your use of our website, products, and services. By accessing or using our services, you agree to comply with these terms and conditions.


2. Definitions

  • “Olives Organics” refers to our company, a food export business based in Uganda.
  • “Customer” refers to anyone who uses our website, purchases our products, or engages with our services.
  • “Services” include but are not limited to product sales, website access, and customer support.


3. Ordering and Payment

  • Orders: Customers may place orders through our website or directly with our sales team.
  • Pricing: All prices are listed in Ugandan Shilling (UGX) unless otherwise stated. Prices are subject to change without notice.
  • Payment: Payment must be made in full before orders are processed and shipped. We accept various payment methods, as indicated on our website.


4. Shipping and Delivery

  • Shipping: We strive to process and ship orders promptly. However, delivery times may vary depending on factors such as product availability and shipping location.
  • Delivery: Customers are responsible for providing accurate shipping information. We are not liable for delays or non-delivery caused by incorrect or incomplete address details provided by the customer.


5. Product Quality and Returns

  • Quality: We take pride in the quality of our products. If you receive a damaged or defective item, please contact us within 3 days of receipt to arrange for a replacement or refund.
  • Returns: Returns are accepted within 3 days of purchase, subject to certain conditions outlined in our Returns Policy.


6. Intellectual Property

  • Content: All content provided on our website, including text, images, and logos, is the property of Olives Organics and is protected by copyright laws.
  • Use: Customers may not reproduce, distribute, or use our content for commercial purposes without prior written consent.


7. Privacy

Privacy Policy: Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you agree to our Privacy Policy.


8. Limitation of Liability

Disclaimer: Olives Organics shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our products or services.


9. Governing Law

Jurisdiction: These Terms of Service shall be governed by and construed in accordance with the laws of Uganda. Any disputes arising from these terms shall be resolved in the courts of Uganda.


10. Changes to Terms

Modification: Olives Organics reserves the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website.


11. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at


12. Agreement

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.


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Kirabo House Rm KH01 Kamuli Road, Kireka

An lSO 9001: 2015 QMS I ISO 1400: 2015 EMS I ISO 45001: 2018 OH&S Certified Company

A Product of Olives Expeditions Limited © 2024. All rights reserved